SeatShift es un mercado de reventa, no el vendedor oficial de las entradas. Los precios pueden ser superiores al valor nominal.
Shipping & Delivery Policy
SEATSHIFT B.V. Last updated: September 23, 2025 At SeatShift, we do everything we can to ensure your tickets are delivered on time, so you can enjoy your event worry-free. As we operate in the secondary ticket market, the exact delivery time depends on the event, the type of ticket, and when the original seller makes the tickets available.
1. Delivery Timeframe Delivery timing varies by event and ticket type. For concerts we usually deliver tickets 1 to 2 weeks in advance. Closer to the event, delivery may take place 24 to 48 hours before the start, depending on when the official ticketing platform releases the tickets. In all cases, you will receive your tickets before the event. Final delivery deadline:
Tickets will be delivered no later than the day of the event, provided this is technically possible. In some cases, tickets may only become available a few hours before the event starts.
Tickets will be delivered no later than the day of the event, provided this is technically possible. In some cases, tickets may only become available a few hours before the event starts.
2. Minimum Processing Time To prevent misuse or double delivery, tickets are not sent immediately after purchase. The minimum processing time is 30 minutes after your order is placed.
3. Delivery Method & Communication All tickets are delivered digitally. There are no physical shipping costs; digital delivery is included in the ticket price. Depending on the event and the type of ticket, we will contact you via email or WhatsApp to send your tickets or provide further instructions. Please note: you will only be contacted once your tickets are ready for delivery.
4. Customer Responsibility Please make sure you enter the correct email address and phone number when placing your order. SeatShift is not responsible for failed delivery due to incorrect contact details provided by the customer. We strongly recommend creating an account, so you can manage and verify your details securely.
5. Haven't received your tickets? Contact us on time As explained above, it's completely normal to receive your tickets only 24 to 48 hours before the event — the official ticketing platform often waits until close to the start to release them. So don't worry as the date approaches. If you still have not received your tickets or heard from us within 24 hours of the event, please contact us immediately: [email protected]
+31 85 060 5874 Don't wait until the very last moment. The sooner you let us know something looks wrong, the more time we have to verify and – if needed – fulfill delivery in time.
+31 85 060 5874 Don't wait until the very last moment. The sooner you let us know something looks wrong, the more time we have to verify and – if needed – fulfill delivery in time.
6. Last-Minute Delivery In exceptional cases – such as festivals or certain football matches – tickets may only be made available on the day of the event by the original seller. In those cases, SeatShift reserves the right to deliver up until the event begins.
© SeatShift 2026, todos los derechos reservados.[email protected]SeatShift B.V.Scheggertdijk 547218NB Nederland98062743+31 85 060 5874
